We will required 1-2 working days to process your order. Orders are delivered by Skynet courier service, the standard shipping transit time within West Malaysia is 2-7 working days, self assembled is required.
There are 2 shipping options is available for Klang Valley :
Orders are delivered by Skynet courier service, the standard shipping transit time within West Malaysia is 2-7 working days, self assembled is required.
Please contact our customer service at +6011 3700 2151 if you would like to proceed the order with same day delivery
You will be contacted by our customer service department by email or whatsapp once the courier has picked up your order.
We do have Zero Interest Installment plan through Atome & Grabpay
For physical store purchase, credit card zero interest installment plan (up to 6 months) is available for following bank credit cards :
Niture will provide installation video or manual upon order confirmation. Installation service is available within Klang Valley, please contact our customer service if you need our service.
Yes, we have ready stock which you can pick up immediately after payment.
At Niture, we take pride in offering warranties that are both genuine and reliable. The warranty period for our products varies from 1 to 5 years, depending on the specific design, material, and intended usage of each product. This approach ensures that the warranty aligns with the expected lifespan and performance of the item.
While some sellers in the market may advertise 5–10 years of warranty, these claims are often unrealistic, especially when paired with extremely low product prices. Such warranties may not be honored after the sale, leaving customers without support.
Niture stands out by providing honest warranties and dependable after-sales service. Our commitment is to deliver ergonomic furniture of the highest quality, backed by transparent and trustworthy support.
Warranty coverage included the mechanisms, gaslifts, chair frames, and base. A product warranty period varies from 1 to 5 years, depending on the model of the product.
Please contact our customer service at 6011 3700 2151 and send us the invoice or receipt, along with a video and a photo that show the product issue clearly. This will help us understand the problem and investigate it. The investigation may take up to 7 working days. If we approve the replacement, we will ship it out within 7 working days after we receive your postage charges.
Customer don’t have to pay for the replacement parts during the warranty period, but you are responsible for the postage costs. Labor charges will apply if we are required to visit your site for an inspection or to install your replacement.
All goods sold are Non-exchangeable and Non-refundable. We strictly do not accept Change-Of-Mind returns or exchanges (such as product not suitable or regret purchase) – there are No Exceptions to this.
Our product dimension is measured by hand and may have a slight deviation, please allow +-3cm margin of error.
BIFMA is the Business and Institutional Furniture Manufacturer’s Association. The mission of this nonprofit organization is to create voluntary standards that promote safe working environments. To determine if office furniture meets the combined standards of ANSI and BIFMA, it’s put through a series of tests to determine how safe, functional and sustainable it may or may not be. These tests seem pretty mundane, but when you think of the thousands of repetitions a product component goes through, they make sense.
An ergonomic office chair, for example, will be evaluated on:
Only furniture that holds up to these rigorous standards earns ANSI/BIFMA recognition.
1. Origin and Background
2. Scope of Services
3. Specialization in Furniture Testing
Both SGS and TÜV certifications signify that a product has been independently verified for quality and safety, giving customers confidence in its reliability and performance. When a product, like an ergonomic chair, carries these certifications, it indicates a commitment to high standards and consumer protection.
